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BRANDONE is more than just an online shop - it's a movement. We exist to give shorter men more confidence and equal opportunities through high-quality, thoughtfully designed products. We're the #1 brand for orthopedic height-increasing insoles, trusted by over 90,000 customers worldwide.

BRANDONE was founded by Jonas (5'47 ft), Dustin (5'54 ft), and Alex (5'8 ft) - three guys from Berlin who personally experienced the limitations that come with being shorter in dating, careers, and social situations. They decided to create the products they wished existed: discreet, comfortable, and effective height-boosting insoles. Today, BRANDONE has helped over 90,000 men worldwide feel more confident and respected.

Our customer support team is available Monday through Friday from 8 AM to 10 PM, and Saturday through Sunday from 8 AM to 6 PM.

Absolutely. BRANDONE has served over 90,000 happy customers worldwide - from mailmen to politicians, has been featured in publications and maintains a 4.9/5 star rating across thousands of verified reviews. We offer a 90-day money-back guarantee on all our products, and our intellectual property is DMCA-protected by the law firm (Lutz) Schiller.

To ensure you're getting authentic BRANDONE products, always purchase directly from our official website: StartupBrandone.com. We have become aware of counterfeit products being sold on Amazon and other marketplaces under the BRANDONE / HighPads trademark. BRANDONE has never authorized any third party to sell our products. If you didn't buy it from us directly, we can't guarantee it's real.

While our orthopedic HighPads height-increasing insoles are our flagship product, we also offer HighShoes (height-increasing sneakers), HighAnkles (height-boosting ankle sleeves), special clothing designed to enhance perceived height, accessories like posture correctors and stretching tools, and e-books. We're constantly developing new products to help our community.

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You can reach us through our contact form at startupbrandone.com/pages/contact-us, by email at support@startupbrandone.com, or through our social media channels on Facebook, Instagram, TikTok, and YouTube. We respond within 24 hours.

Our support team is available Monday through Friday from 8 AM to 10 PM, and Saturday through Sunday from 8 AM to 6 PM. We also offer 24/7 support even after your purchase - we don't disappear once you've placed your order.

Please allow up to 24 hours for a response during business hours. If you haven't heard back, check your spam or junk folder - our replies sometimes end up there. You can also try reaching out through our contact form or social media channels as an alternative.

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We accept PayPal, Mastercard, Visa, American Express, JCB, Apple Pay, and Google Pay. All transactions are processed securely. Please note that prices are shown in your local currency but are processed in USD at the current best exchange rate.

Yes, you will always receive an order confirmation email immediately after placing your order. If you can't find it, please check your spam, advertising, promotions, and similar folders. If it's still not there, contact us at support@startupbrandone.com.

You must cancel your order within 12 hours of placing it. After 12 hours, we can no longer accept cancellations as your order may already be in production. To cancel, contact us via our contact form or email support@startupbrandone.com with the subject line "CANCEL MY ORDER."

If your address is incorrect, please reply immediately to your order confirmation email with the correct address or contact us right away. We can correct the address within 12 hours of the order being placed. Once the order has been shipped, we cannot make any changes to the delivery address.

For an additional $2.99, we offer discreet packaging - a plain, unmarked package with no visible branding or product descriptions. Nobody will know what you've ordered. Your privacy is important to us.

Yes! We offer a Subscribe & Save option for customers who want regular replacements delivered automatically at a discounted price. Check our Subscribe & Save collection on the website for current offers.

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Standard USPS shipping is $3.95. Orders over $50 qualify for free shipping worldwide.

Processing time is 1 to 3 business days (excluding weekends). Your order will be processed as soon as the transaction is complete. There may be slight delays with instant bank transfers.

Delivery typically takes 5 to 12 business days worldwide (excluding weekends). In rare cases, delays may occur due to circumstances beyond our control, and we apologize for any inconvenience.

Yes, we ship worldwide! Free shipping applies to all international orders over $50.

We provide tracking for every order. Within 3 to 5 business days of your order being shipped, you'll receive an email with your tracking link and tracking number (please check your spam folder too). You can also use our Track & Trace page on the website to check your package status at any time.

Some of our products ship directly from our manufacturing partners to your doorstep. This direct-from-manufacturer approach allows us to offer high-quality products at lower prices by eliminating middlemen and storage costs - and we pass those savings directly to you. All products undergo strict quality controls to meet our high standards before shipping, so you can rest assured you're receiving a first-class product.

Yes. Every order is insured against theft or damage during transportation. If anything happens to your package in transit, we guarantee a free replacement.

Usually, a carrier will attempt delivery twice before the package is returned or brought to a nearby pickup location. You can easily track your package to know exactly where it is and when to expect it.

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We're so confident you'll love your HighPads that we offer a full 90-day trial period. Wear them to work, on dates, at the gym, to job interviews, all-day events - put them through everything. If you're not satisfied for any reason - if they're uncomfortable, if they flatten, slip, or if anyone notices them - we'll refund you the full purchase price. No questions asked.

Exclusive to our HighPads 3.0: if your insoles lose their height boost or cushioning within 12 months, we'll replace them free of charge. This warranty covers any compression or flattening issues. We're that confident in our materials.

Simply contact us via our contact form at startupbrandone.com/pages/contact-us or email us directly at support@startupbrandone.com. Let us know you'd like to return your product, and we'll guide you through the quick and easy process. After we check the returned goods, we'll arrange a full refund of the purchase price.

Don't worry - we've got you covered. Contact us at support@startupbrandone.com and attach a photo of the damaged, unopened product. As soon as our support team confirms the damage, you'll receive a free replacement immediately.

Contact us at support@startupbrandone.com and attach a video showing the issue. Once our team confirms the problem, we'll send you a free replacement right away.

The customer is responsible for the cost of return shipping. Once we receive and verify the returned product, we'll issue a full refund of the purchase price.

If your product arrived damaged or defective, contact us at support@startupbrandone.com with a photo or video - we'll send a free replacement without you needing to return anything.

Your satisfaction is our top priority. If a product does not meet your expectations, you can return it without any problems within the 90-day trial period. After we receive and verify the returned goods, we arrange a full refund of the purchase price.

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HighPads are orthopedic height-increasing insoles that you place inside any shoe you already own. They instantly add 2 to 3 inches of height while providing superior comfort, arch support, and joint relief. Think of them as a premium upgrade to the insoles already in your shoes - except they also make you taller and support your posture.

HighPads use biomechanical engineering with a gradual 15-degree slope that mirrors your foot's natural angle. The added arch support prevents twisting or shaking on every step, distributing your weight evenly from heel to toe. The result is that you walk exactly like you normally do - just 2 to 3 inches taller. Nobody can tell the difference.

Each version represents an evolution built on real customer feedback. HighPads 1.0 is the original that started it all - premium mesh and foam from high-end running shoes, one-size-fits-all design, classic anti-slip bottom, and the product loved by over 90,000 customers. HighPads 2.0 is the upgraded version with enhanced materials and comfort improvements. HighPads 3.0 is our latest and most advanced model featuring new CloudLift cushioning for even more all-day comfort, a wider heel area for a more secure fit, a sticky anti-slip base that prevents any slipping, no-compression technology that maintains full height over time, and it is our most durable version yet with a 1-Year Compression Warranty.

All HighPads versions come in three height options. The 2.1-inch option (4.3 cm total with shoes) is ideal for a subtle, everyday boost. The 2.5-inch option (5.8 cm total with shoes) is the medium increase perfect for most situations. The 3.0-inch option (7.6 cm total with shoes) is our customer favorite for maximum height. We also offer an "All Heights Bundle" so you can own all three and switch based on the occasion and shoe type.

Yes. The height boost shown for our HighPads includes an estimation with a regular shoe sole (like a Nike Air Force 1) to give you an idea of the total potential elevation. The actual height increase you experience may vary slightly depending on the specific shoes you pair them with.

HighPads are engineered with the same premium materials found in high-end running shoes (the kind elite athletes trust). They feature high-density comfort foam, breathable mesh to keep your feet cool, and a multi-layer feedback system that provides cushioning, energy return, and shock absorption. The 3.0 version adds CloudLift cushioning technology for even better comfort.

Most height insoles on the market are made of cheap, rigid foam that compresses within days, causes foot pain, makes you walk unnaturally, and is obvious to people around you. HighPads are specifically engineered with an orthopedic shape that supports your natural gait, premium running-shoe-grade materials that maintain their height for 12+ months, a 3/4-length design that gives your toes room (no sizing up needed), an anti-slip base that keeps them locked in place, and a discreet design that's invisible from outside the shoe. We back this with a 90-day trial and 1-year compression warranty - something no cheap alternative offers.

While our brand was built for the short king community, HighPads benefit anyone. Shift workers, nurses, warehouse staff, and construction workers love them for the premium cushioning and foot pain relief. Even men who are already tall enjoy the comfort, posture improvement, and that extra edge of confidence.

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If you want the best experience available, go with the HighPads 3.0. It's our latest model with CloudLift cushioning, a wider heel area, sticky anti-slip base, and our 1-Year Compression Warranty. If you're looking for a more affordable entry point and still want great quality, the 1.0 is the original that earned our reputation with 90,000+ customers.

Here's a simple guide. Choose 2.1 inches if you want a subtle, natural boost that works in any shoe including dress shoes and loafers. Choose 2.5 inches if you want a noticeable difference without being too dramatic - great for everyday wear. Choose 3.0 inches (our most popular) if you want the maximum height boost - this is the customer favorite and works best in sneakers, boots, and higher-cut shoes. Not sure? The All Heights Bundle lets you try all three so you can decide what feels best for different shoes and occasions.

HighPads feature a one-size-fits-all design with a special material that adapts to the shape of your foot. The 3.0 version in particular has an extra-wide heel area specifically designed to accommodate wider feet. Customers with size 11.5+ have confirmed they fit perfectly.

Yes - HighPads are designed to work in any shoe type. The 3/4-length design means they stop before your toes, so there's no toe squeeze and no need to size up your shoes. Customers use them in everything from work boots and sneakers to dress shoes and loafers. The lower height option (2.1 in) tends to work best in slimmer shoes, while the 3.0-inch option is ideal for sneakers and boots.

Bundles are the best value. The "All Heights Bundle" gives you all three heights at a significant discount (up to $70-$90 off) so you can match the right height to every shoe and occasion. Multi-pair packs save you 20-40% and let you keep HighPads in multiple pairs of shoes. We also offer combination bundles with HighShoes and HighAnkles for the ultimate height and comfort setup.

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Yes. HighPads feature a one-size-fits-all design with a special adaptive material that conforms to the shape of your foot regardless of size.

Absolutely. HighPads are engineered with a gradual 15-degree slope that mirrors your foot's natural angle. This means your weight distributes evenly from heel to toe, and you walk exactly like you normally do - just taller. There's no awkward gait, no tilting forward, and no instability. Customers regularly report they can run, work out, and stand for 8-12 hours comfortably.

No. HighPads are specifically designed so that your heels don't protrude above the edge of the shoe. This is one of the most common problems with cheap height insoles, and it's something we engineered out from the start. The discreet fit ensures they're completely invisible from behind and from above.

No. HighPads are completely invisible from the outside. They look like regular insoles from the top, there's zero heel leak (invisible from behind), they have a secure grip so they won't slip out when you remove your shoes, and they don't alter your walking pattern. Over 90,000 customers confirm that nobody notices.

Yes. HighPads are designed for all-day wear. Many customers - including shift workers, nurses, and warehouse employees - wear them for 8-12+ hours daily and report less foot pain and fatigue than with regular insoles. The orthopedic arch support and premium cushioning make them more comfortable than most standard shoe insoles.

Yes! Multiple customers have confirmed that HighPads are the first height insoles they can actually run and work out in. The secure fit, anti-slip base, and running-shoe-grade materials ensure stability during physical activity.

Yes. While BRANDONE is primarily built for men, HighPads feature a unisex design. Anyone looking for height, comfort, or orthopedic support can use them.

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No. HighPads are orthopedic insoles specifically designed to support your foot's natural anatomy. They feature built-in arch support that promotes proper posture, reduces strain on your joints (knees, hips, lower back), and distributes pressure evenly across your foot. Many customers report that they feel better wearing HighPads than wearing regular flat insoles.

Yes. The orthopedic design with increased arch support and premium cushioning helps alleviate common conditions like plantar fasciitis, heel pain, flat feet, fallen arches, and general foot fatigue - especially for people who stand or walk for extended periods. Many shift workers, nurses, and retail employees have reported significant pain relief after switching to HighPads.

Yes. The arch support corrects spinal alignment while you wear them and strengthens core muscles through proper foot positioning. Many users report that even without HighPads, they stand about half an inch to a full inch taller than before thanks to improved posture habits.

Yes. The anatomical design of HighPads is specifically engineered to provide relief for flat feet, fallen arches, bunions, and other common foot conditions. The deep U-cup heel and firm arch hold your foot in a natural, supported position.

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HighPads are built to last. They're engineered with compression-resistant foam that maintains its height and cushioning for 12+ months of daily use - even on hard concrete floors during 12-hour shifts. The HighPads 3.0 comes with a 1-Year Anti-Flattening Warranty as proof of our confidence in their durability.

This is the most common complaint about cheap height insoles - and exactly what HighPads were designed to solve. Unlike standard foam that flattens within weeks, HighPads use compression-resistant materials similar to those in premium running shoes. Customers regularly report that their HighPads 3.0 maintain the same height and cushioning after 7-9+ months of daily wear. And if they do compress within 12 months, our warranty covers a free replacement.

Yes, HighPads are machine washable. Simply toss them in with your regular laundry. For best results, use a low temperature (below 30 degrees) and use only a small amount of detergent to avoid damaging the adhesive base. Air dry for best results.

When not in use, keep them inside a shoe or in the included Signature Travel Bag (included free with qualifying orders). Store them in a cool, dry place away from direct heat sources, which can affect the foam structure.

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